Library Web Page Redesign

Finding Out What Your Users Want

Laura Pope Robbins, Lisa Esposito,
Chris Kretz, Michael Aloi

Dowling College

Starting Point

homepage (30K)

Why Redesign

Determining What Users Want

Our Methodology

Web Site Survey

What can we do to improve?

Survey Results

Card Sort Analysis

Nielsen, J. (2004, July 19). Card sorting: How many users to test. Alertbox. Retrieved December 5, 2005 from, http://www.useit.com/alertbox/20040719.html

Card Sort Analysis

Card Sort Analysis

Defining Vocabulary

Defining Vocabulary

Card Appearance

Performing a Sort

Sample Sort

Sample Sort

Analyzing Results

Standardized Headings

  • Suggestions
    • Course Guides
    • Course Information
    • Course Information
    • Course Resources
    • Course Specific
    • Course Support
    • Course/Curriculum Support for Students
  • Final Heading
    • Course Resources

Standardized Heading

  • Suggestions
    • Citation Center
    • Get Out of Jail Free
    • Library 101
    • Mandatory Writing Policies
    • Plagiarism - What it is and how to avoid it
    • Someone doing a paper would need
http://www.dowling.edu/library/find/citesources.html

Mapping Results

Analyzing Results

Lamantia, J. (2003, August 26). Analyzing card sort results with a spreadsheet template. Retrieved December 19, 2005 from http://www.boxesandarrows.com/view/analyzing_card_sort_results_with_a_spreadsheet_template

Entering Raw Data

Raw Data

Card Placement Percentage

Percentage

Revamped Data

Revamped data

Examining Heading Contents

  • Catalog
    • Award-winning books
    • Big books
    • Catalog
    • Government documents
    • New books
  • Different Areas of the Library
    • Archives & Special Collections
    • Big books
    • Digital collections
    • Film noir
    • New books

Examining Heading Contents

Determining Final Headings

Determining Overall Categories

Some Suggested Groupings

Determining Category Name

Fixing Our Vocabulary

Problem terms

Time to Redesign

Usability 101

Usability Tips

Usability Tips

Reading and Writing on the Web

Revamping Current Site

Breaking Down

Original faculty page

Inspiration

Academic Library Sites

Georgia State University - http://www.library.gsu.edu/ Sarah Lawrence College - http://www.slc.edu/library/ College of DuPage - http://www.cod.edu/library/

What We Liked

New Design

Home Page


Prototype A

Prototype A

Prototype B

Prototype B

Prototype C

Prototype C

Prototype D

Prototype D

Prototype E

Prototype E

Prototype - Inner Page

Inner Prototype

Faculty Services

New faculty page

Task-based Testing

Test Question

Adjustment

Test Question

Adjustments

General Observations

General Comments

How to Have a Successful Redesign

Questions?