About Ask a Librarian

How does Ask a Librarian Work?

You are welcome to contact us by chat, phone, e-mail, or in person at any time. Also check out our "How do I . . ." section for quick answers to common questions.

Who can use Ask a Librarian?

This service is intended primarily for the use of the Dowling Community.

What is Chat and how does it work?

Chat is a form of "instant messaging" or IM and refers to software like AOL Instant Messenger (AIM), which can be used to have a live conversation.

No IM Software?

If you do not have instant messaging software on the computer you are using, you can use web-based versions of AIM or Yahoo.